How To Pay For Gotv via Mpesa In Kenya

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By kfw

This short guide shows you how to pay for Gotv via Mpesa in Kenya in 2023.
Launched in 2011, GOtv is a low-cost digital pay-TV service run by Multichoice.
They provide a huge selection of channels, including ones for movies, music, kids, news, and sports.
A GOtv decoder and a GOtenna are all you need to access GOtv services.
A GOtenna retails for Ksh 849 and a GOtv decoder costs Ksh 1,299 as of 2023.

Gotv has five primary packages: GOtv Lite ($199/month), GOtv Value ($590/month), GOtv Plus ($930/month), GOtv Max ($1,149/month), and GOtv Supa ($1,149/month) ( Ksh 1,599 per month).
You can access 21 channels with Gotv Lite, 33 channels with GOtv Value, 47 channels with GOtv Plus, 60+ channels with GOtv Max, and 70+ channels with GOtv Supa.

How To Pay For Gotv via Mpesa In Kenya 2023

  1. Go to your Mpesa Menu
  2. Select Lipa na Mpesa
  3. Select PayBill
  4. Enter 423655 as the business number
  5. Enter your Gotv IUC number – the one at the bottom of your decoder with a red sticker
  6. Enter the amount you want to pay
  7. Enter your Mpesa pin and press OK

You will receive a transaction confirmation message from Mpesa.

Multichoice Kenya will then update the payment and your viewing will be back to normal after a few minutes.

How to Activate GOtv after Payment/Clearing Error E16

Your screen might display an E16 error notice after you complete your payment transaction. This occurs when you make a payment and your decoder is off.

The best way to fix this mistake is to text the word “RESET” to 22688, followed by your IUC number.
To correct the problem, you can also dial *423# on your phone.

The E16 error can also be cleared online at

You can read more about the list of Gotv packages and prices in Kenya.

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